Resume

I'm an engineering and product leader in Seattle. I run a 30+ person org at Amazon spanning engineering, applied science, and product — three platform charters that thousands of engineers build on daily. My teams own customer-facing performance (latency as a product), distributed tracing across a 90,000+ service graph, and AI-powered code migration that turns multi-year programs into automated workflows.

Experience

Principal Manager — Product, Engineering & Science

Amazon · Seattle & Vancouver, BC · 2019 — Present

  • Lead a 30+ person, multi-discipline org — engineering managers and their teams, product, and an applied-science lead — across three central Amazon.com platform charters.
  • Central Performance & Latency: cut amazon.com shopping latency ~40% (the fastest in years); the latency and quality work is estimated to drive $1.5B+ in annual revenue.
  • Central Observability: stood up distributed tracing and analytics across a 90,000+ service graph.
  • AI-Powered Code Migration: manage a team building custom AI that turns multi-year migration programs into automated, repeatable workflows.

Senior Technical Program Manager

Amazon · 2017 — 2019

  • Owned a large-scale data-processing framework on AWS that kept worldwide HR systems running on up-to-date employee data.
  • Built the framework behind two Alexa for Work skills, extending voice interactions company-wide into conference rooms and kitchens.

Senior Product Manager, Technical

Amazon — Alexa Communications · 2016 — 2017

  • Product manager for the launch of calling and messaging on Alexa, including the Echo Show; delivered two pre-launch demos to Jeff Bezos.
  • Shipped in-home family communications — “Alexa, make an announcement” and voice-message-to-SMS.

Senior Product Manager Lead

Skype · Microsoft · London, UK · 2013 — 2016

  • Led the PM team owning strategy and roadmap for next-generation Skype messaging; built a web-based messaging experience hosted inside the native iOS and Android apps.
  • Designed and launched Skype on HoloLens tablet companion app - AR video calls with drawing and photo insertion; flown to the International Space Station and used in orbit by astronaut Scott Kelly.

Senior Product Manager Lead

Bing Mobile · Microsoft · 2010 — 2013

  • Doubled mobile MAU, migrated to a shared backend with Bing desktop, and cut deployment time from three months to daily.
  • Designed and launched bSeattle, a Windows Phone restaurant-discovery app with ML dish summaries (4.5★ lifetime rating).

Product Owner

Microsoft — Office, SharePoint & Communicator · Zürich & Redmond · 2001 — 2010

  • Launched Communicator 2007 Attendant and shipped group video calling and delegation in Office Communicator 2007 (Zürich).
  • Product owner for enterprise document management in Office 2007 and the server-side antivirus API for SharePoint.

Education

Oregon State University

B.S. Computer Science — minors in Business Administration & Chemistry

Selected Projects

Ferry Tracker

2025

Real-time tracker for Washington State Ferries on iOS, Android, and web. Live vessel positions, upcoming departures, and drive-up space availability, plus personalized “leave by” times from a trimmed-mean model over your own recorded crossings. Serverless AWS CDK backend on the WSDOT ferry APIs.

Family Retreat Booking

2023 — Present

Full-stack app where an extended family reserves days at a shared vacation home — with a booking-approval workflow, shared task tracking, local weather and tides, photo sharing, and an AI chat assistant. Built hands-on across the AWS stack (Cognito, Lambda, DynamoDB, API Gateway, SES, Bedrock, S3, CloudFront) behind a cross-platform React Native front end.

Birthday App

2025

A custom cross-platform app built as a personal birthday gift — an animated card with ASCII art, confetti cannons, balloons, and interactive fireworks, bundled with a few homemade mini-games (basketball, Snake, and a Wordle clone).

Turntable Speed

2025

Point a phone camera at a spinning record and it measures the turntable's true speed and wow-and-flutter in real time — tracking the label's rotation frame-by-frame through an FFT and phase-correlation pipeline, no test record or strobe disc required. The signal-processing core is dependency-free and unit-tested.